Who we are
Suggested text: Our website address is: https://vehiclereman.emeraldcreativegroup.com.
Last updated: March 16th, 2026
1. Introduction
Vehicle Reman (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us via email, phone, or SMS.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Job title
- Mailing address
- Any other information you choose to provide
We may also collect information automatically when you interact with our website or services:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Cookies and usage data
3. How We Use Your Information
We may use your information for purposes including:
- Providing and improving our services
- Communicating with you about inquiries, services, or support
- Sending administrative information
- Sending marketing communications (where permitted)
- Sending SMS messages related to services, appointments, or updates
- Personalizing user experience
- Complying with legal obligations
- Protecting against fraud or unauthorized activity
4. SMS Communications
If you provide your phone number, you may receive SMS messages from us related to:
- Service updates
- Appointment confirmations
- Customer support
- Account notifications
- Marketing communications (where consent is provided)
- Message frequency varies.
- Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at info@vehiclereman.com.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Understand user behavior
- Improve website performance
- Remember preferences
- Provide analytics
- You can control cookies through your browser settings.
6. How We Share Information
We may share your information with trusted service providers who assist us in operating our business, including:
- CRM platforms
- Email service providers
- SMS communication providers (such as Sakari)
- Analytics providers
- Payment processors
- We require these providers to maintain confidentiality and security of your information.
We may also disclose information if required by law or to protect our rights.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at info@vehiclereman.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, please contact:
info@vehiclereman.com